About Humana.
Our goal is to not only deliver world-class results for our clients - it's to work longer term to help organisational design maturity prosper.
A team of one.
Humana Design was founded by Gerry Scullion in Australia in 2015. In 2018, Gerry returned to Ireland and re-formed Humana Design Ltd as an Irish business in 2018. Gerry Scullion He has spoken at international UX design and Service Design conferences around the world.
In 2016, he contributed to the book ‘This is Service Design Doing’ alongside 150 of the worlds leading service designers. He’s a long-serving Fellow of the Royal Society of Artists (up tunic 2020) and the former Fellowship Councillor of the RSA for Ireland and Northern Ireland.
Gerry is the former CEO of This is Doing - an online training business focussed on the 'doing' skills for change-makers. It features many of the most established practitioners and authors in the world of Service Design, UX, CX, Content Design and Design Research.
He is the curator for the Doing Design Festival, which has run three times. V1 in January 2021, V2 in June 2021 in partnership with Pluralsight, and V3 in January 2022 in partnership with Shopify.
He is also the Founder of the global Human Centered Design Network - a design community with 10,000 members, and hosts This is HCD Podcast which has had 750,000k downloads [Date: Jan 2022] and is an service design executive course author at Pluralsight.
With successful launches across North America and Europe and dozens of viral campaigns.
Over half our clients stay with us for longer than a single project.
We may be young but our agency has already won 13 Excellence Awards for our work.
We strive to take you on the journey with us.
Our process is well structured and completely transparent. You always know what's happening and you're always involved.
Step 01
Listen
You know your organisation best and the first step is to learn from you and familiarise ourselves with the problems that the organisation and people using the services are experiencing.
Step 02
Prototype
Often we will build some form of lo-fidelity prototype to help us create alignment.
Step 03
Research
We are human-led, so we will always include the person we are designing the product or service for. We refer to this as 'designing with' the people Vs 'design at' the people.
Meet the team
Humana Design was founded by Gerry Scullion in Australia in 2015. In 2018, Gerry returned to Ireland and re-formed Humana Design Ltd as an Irish business in 2018.
Service Designer & Design Reseacher
Hear from happy clients
“...working with Gerry is a pleasure. Not only does he make sure he works in a positive, engaging and collaborative work environment but he excels at what he does.”
"...His approach to solving business problems is truly remarkable as he looks at both the bigger picture but eventually gets down to the nitty gritty of things."
"...His ability to demarcate and sanitise his research into discrete product sets was superlative. I valued his insights and perspectives and gained perpetual value from his hard work and effort."
"Gerry is always keen to share his thoughts on how to provide optimal customer experience through innovative designs and I found his passion for design to be infectious. It was refreshing to work with someone who puts so much into their designs."
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Humana Design
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