Led by Gerry Scullion, a service designer with strong design research capabilities, UX and service design training with experience building world-class teams. 21-years experience. Available now for select freelance projects.

Keynote speaker for private corporate & conference events

Working directly with several organisations to create a bespoke keynote talks about Design, Service Design and Human Centered Design.

Design capability uplift for global medical organisation

Working directly with a team of 9-software engineers over a 4-month period to deliver 60-minute sessions weekly to help increase knowledge of user experience and service design. Humana Design also offered remote and on-going Coaching for 6-months.

Design Research for Housing Hub

Humana Design conducted over 400-interviews to derive the Top Task requirement of the existing service. Resulting in identification of the key service requirements for the Executive and Transformational Unit.

New service to improve the experience of vulnerable people attending courts

Hired by NSW Government in Australia to improve the experience of vulnerable people attending court. Extensive design research within the areas of child sexual abuse, domestic abuse, prisoner and evidence delivery.

Bike Bunkers

Designed a completed brand new service for Dublin City Council, that included full service evaluation, system scenarios, service prototyping and coaching.


Full service and interaction design for Cochlear. Included extensive design research that brought together audiologists, patients and Cochlear into a bespoke ecosystem.

About Gerry

Gerry Scullion is Director at Humana Design, and Founder of This is HCD, a global podcast and design community. He is also the Founder of Makers and Doers School, and Co-Founder of Thank You Nurses.

He is former CEO of This is Doing.

This is Doing offered bespoke training and coaching to many of the worlds leading organisations around the world, that brought together many of the worlds-leading design practitioners (Marc Stickdorn, Adam Lawrence, Markus Edgar-Hormess, Renatus Hoogenraad, Sarah Winters, Adrienne Tan, Geke van Dijk, KA McKercher, Rachael Dietkus and many more).

This is HCD includes a newsletter, podcasts on topics to enable change, an international Slack community, and online training Human Centered Design College that was launched in mid-2022.

He is an author of the 'Service Design for Executives' course on Pluralsight.

He has over 20-years professional design experience across a range of industries such as finance, healthcare, media, public services, social media, fin-tech and both traditional and online publishing.

He coaches Design & Innovators across the globe on Design Research, UX Design, Service Design, Online Learning. He offers public and private training through This is HCD as well as offering Design Research and Service Design consulting through Humana Design.

He contributed to the book ‘This is Service Design Doing’ (O’Reilly 2018) focusing on chapters about effective prototyping, and embedding Service Design teams within organisations alongside 200 service designers from around the globe.

Up until mid-2020 he was Councillor for Ireland for Royal Society of Arts.

In a former life, Gerry released two-albums under the moniker of Minus Circus (Spotify), and worked with 15-time Grammy winning producer, Rafa Sardina and 1-time Grammy winner, Cheche Alara. He also sang on adverts for Regatta Clothes in the UK.

He has shared the stage with Fun Lovin' Criminals, Roisín Murphy, The Coronas, Declan O'Rourke and Mundy. None of which would remember him, it was a fleeting moment, but it sounds cool to have here, right?

In his spare time, he likes to daydream, improve his barista skills, grow vegetables in this garden and play ukulele and guitar.

He lives in Ireland with his beautiful wife and two young children, near the sea in Clontarf, Dublin.

Want to say hi, or have a project you think could be a good match? Drop me an email ↱ hi@humana.design

Who we have worked with

Shangri-La Hotels, Mirvac Hotels, Aer Lingus

Cochlear, Pfizer, Boehringer Ingelheim

Microsoft, eBay, PayPal , The Video Network, Google, Breville (SAGE), Sanyo

MARS, Pedigree, Pacific Brands, McDonalds, L’Oreal ,KFC, Georg Jensen, Guinness, Heineken, Coca-Cola Ireland, Sanyo, Nissan, ABSOLUT ,Toyota, Diageo, Coca-Cola Australia, Nestle, Carlton & United Breweries (Pure Blonde)

St. George Bank Australia, VISA, Platinum Direct Finance, MYOB, Zurich Insurance, AIB Ireland, Bank of Ireland, PTSB Ireland, NAB UK

Media & Entertainment
Channel9/MSN, AskMen.com, IGN.com, Myspace.com, DMG Radio (Smooth FM Sydney/Melbourne), JCDecaux, Mediabrands, The Conscience Organisation, Fairfax Media, AHL, Australian Broadcasting Corporation, News Corp Australia

EY Seren, Accenture, Rothko, PwC, Accenture The Dock

Global Carbon Capture & Storage Institute, NSW Government, Victoria Government, Dublin City Council, Trust Housing Scotland, NSW Department of Justice, NSW Corrective Services, NSW Juvenile Detention, NSW Victim Services, NSW ODPP

Start Ups
CarAdvice.com.au, Posse.com, Zipmoney, ZipPay, Pocketbook

Pluralsight, This is Doing, This is HCD, TU Dublin, Service Design Days, Service Design Network Germany, Doing Design Festival. The Royal Society of Arts, Belfast Design Week, VIVID Sydney, IRDG