A human-led
service design practice.
We're a practice, not an agency.
We work with clients, to help them understand and solve complex problems.
Research
Our goal is to ensure our clients feel empowered by our research, and gain clarity around where to deliver value in the short, medium and long term.
Prototyping
We help teams build service level prototypes that be used to gain additional levels of context.
Assessment
We help teams break apart the basic needs of a service for the people using it. We explore how to implement this in the most cost efficient way.
Some of our
favorite projects.
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We are a team of 'one'.
Intentionally small to drive big impact.
Our team is primarily made up of Gerry Scullion. We utilise Gerry’s international design associate network to scale up as required by our clients.
By doing this, we not only provide access to some of the worlds finest design talent, but we can provide our services at a much more affordable price-point.
We differentiate ourselves from the typical agencies and consultancies as we prefer to position ourselves as design partners – building a shared longer-term vision together.
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Hear from happy clients
“...working with Gerry is a pleasure. Not only does he make sure he works in a positive, engaging and collaborative work environment but he excels at what he does.”
"...His approach to solving business problems is truly remarkable as he looks at both the bigger picture but eventually gets down to the nitty gritty of things."
"...His ability to demarcate and sanitise his research into discrete product sets was superlative. I valued his insights and perspectives and gained perpetual value from his hard work and effort."
"Gerry is always keen to share his thoughts on how to provide optimal customer experience through innovative designs and I found his passion for design to be infectious. It was refreshing to work with someone who puts so much into their designs."
Still unsure?
We've had quite a run in our 7+ years of operation with successful project launches across North America and Europe and dozens of viral campaigns.
We believe that the surest measure of success is when a client partners with us more than once. Over half our clients stay with us for longer than a single project.
This is HCD is one of the most popular Design Podcasts on the internet. Our network is made up of people from 4-corners of the Design world.
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Humana Design
All rights reserved. Together with This is HCD and This is Doing