Designing better outcomes for people.

We help organisations design better services and outcomes for people. We do this by helping organisations build service design capabilities, bespoke training and design coaching.

Professional and knowledgeable, Gerry consistently delivered high-value results while balancing strategic thinking with practical design implementation. His ability to collaborate with the management team in creating and executing a comprehensive research plan was instrumental, with insights from these sessions significantly shaping the overall design. Go Gerry, Go Gerry!

Shannon Tresider
Head of Product, Detector Inspector

Gerry delivered a top quality event for the IRDG Innovation Skillnet on the topic of Mastering Service Design and Journey Mapping. This was delivered online over 2 half days. Facilitating over zoom is tough but Gerry’s fun attitude, depth of knowledge & experience, interactive activities and responsiveness kept everyone so well engaged. The attendees came from a range of different companies but he managed to create an inclusive and collaborative learning experience that facilitated good discussions amongst the group. I’ve received lots of positive feedback from the participants, which is the ultimate vote of confidence!

Bernadette McGahon
Director of Innovation Services, IRDG Ireland

Our awesome clients

Big enough to deliver. Small enough to care.

We put people first. Everything else flows from there.


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Fun facts







A variety of human-centered design services.

Strategy and consultancy

We work with businesses of all shapes and sizes, and guide them through the process of understanding and connecting value within ecosystems. Interested? Let's schedule a time to speak.

Design Research

We have over a decade of experience researching areas within society that are often referred to as 'complex issues'. Interested? Let's schedule a time to speak.

Design & Innovation Training

Looking to learn, build and extend your organisations Design capability? Well, look no further. We have trained over 1500+ practitioners globally in the area of Service Design, User Experience Design and Design Research. Interested? Let's schedule a time to speak.

Coaching & Mentoring

Whether you are large corporate or a NFP, we bring to the table the strategic understanding of helping people grow. Interested? Schedule a free-chemistry call.


We are committed to bringing people together under the Human Centered Design Network's CIRCLE Community - a place for ethically conscious Designers. Interested? Learn more.

The Human Centered Design Network.

Since 2017, we have built and grown the Human Centered Design Network - a destination for human-centered design learning and community. Our podcast is the global #1 podcast for Human Centered Design and has been downloaded over 1-million times. Learn more.

Keynote Speaking

Our Founder, Gerry Scullion is a recognised thought-leader in the Human Centered Design and Service Design space, and regularly speaks internationally at conferences globally. Interested? Let's schedule a time to speak.

Drop us a line
Get in touch

Dogpatch Labs, Dublin 1, Ireland

We’d love to hear from you.

Whether you want to tell us about a project, join our team, or just say hi, write to us! We’d love to hear from you.

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