Humana & Gerry has proved invaluable in helping news.com.au redefine our native content offering to a model with the user at it’s heart and centre. Gerry’s professionalism, expertise and the work he delivered turned a complex challenge into an interesting and rewarding experience, providing measurable value by defining the needs of our readership when it came to creating premium native content. All of this packaged up in a genuinely lovely and personable professional, who naturally put all stakeholders at ease in every situation, made working with Gerry & Humana an absolute pleasure. I look forward to working with them again in the near future.
Shani Vadher (News.com.au)
Gerry is a thoroughly dedicated designer.
He is excellent at identifying the appropriate research activities, conducting them, and applying his analytic and design skills to developing suitable solutions.
He is consummate at engaging stakeholders and collaboration so that the design process really does become a customer-focused business-owned journey.
He has a wide range of across-the-board skills, so that he can usefully engage in any part of the research/design process.
Gerry Gaffney (Information & Design)
I had the pleasure of working with Gerry & Humana over the last 18 months and found his research and synthesis to be exemplary. His sensitivity to what was a particularly difficult topic was manifest and he conducted the stakeholder engagement activities in a manner that was always professional and transparent. His ability to demarcate and sanitise his research into discrete product sets was superlative. I valued his insights and perspectives and gained perpetual value from his hard work and effort. A reliable and productive – and positive member of the team. I would value being able to work with him again at any stage.
Julian Huxham (NSW Department of Justice)