We tend to only use proven practitioners in any of our projects to ensure the highest quality of work.


Gerry Scullion - service designerGerry Scullion

Director & Principal HCD Designer

Gerry Scullion is a service design consultant with 15-years professional experience with Batchelor of Design in Industrial Design (NCAD, 2002). Before founding Humana he held design leadership positions at Myspace.com, IGN, Cochlear, EY-Seren, MYOB, Zip.co and CBA.

He’s spoken at UX Australia, UX Scotland, Vivid Sydney, Service Design Days, General Assembly, XXUX, Product Talks, Product Tank, Designing for Digital Transformation, Product Camp Dublin… and many more.

He’s a long-serving volunteer mentor for iXDA in Australia and is a Fellow and NSW Convenor for theRSA.org. He’s the founder and host of ThisisHCD.com a free educational podcast and resource for human-centered design practitioners, that has regularly been included in the best design podcasts on the internet. He also founded ‘Bringing Design Closer’ an events launching in late-2018. The aim of ‘Bringing Design Closer‘, is to raise the awareness of what good design looks like, by bringing recognised thought leaders into the room, either physically or digitally. It aims to connect and empower people through knowledge and real-world experiences.

Most recently he contributed to the service design book ‘This is Service Design Doing’ (O’Reilly Media, 2018) on chapters relating to ‘Embedding service design into organisations’ and ‘Effective prototyping for businesses’.

His interests lie heavily in using design methods to improve social outcomes. He lives and breathes design, is an ex-singer songwriter, amateur barista, football fanatic, and tech gadget geek.